Where does power-outage information come from?

It comes from the electricity network provider named in each supported result.

Are restoration times guaranteed?

No. They are provider estimates and may change as the event is investigated.

Can I report a power fault through Awaremate?

No. Contact the named electricity network provider through its official fault or outage channel.

See supported power outages in their local context.

Review outage areas, affected-customer estimates, causes and restoration information when the named electricity network provider supplies them.

Coverage and update frequency vary by location, provider and feature.

Awaremate power outage map showing an affected area and customer estimate

Provider information, presented clearly

Power-outage details come from the electricity network provider named in each result. Depending on the provider and event, Awaremate may show an affected area, estimated number of customers, reported cause and estimated restoration time.

Estimates can change as crews investigate and repair the network. Always use the named provider’s official outage service for the latest instructions, fault reporting and critical-support information.

Affected outage areas where supplied
Customer-impact estimates where available
Reported causes and restoration estimates
Named electricity network provider
Nearby incident and weather context

An estimate is not a guarantee

Restoration times, causes and affected-customer counts can be revised or removed by the provider. Awaremate reports the available source information; it cannot confirm electrical safety or guarantee when supply will return.

Treat fallen lines, damaged equipment and electrical hazards as dangerous. Follow the electricity network provider’s safety advice and call 000 for an immediate threat to life or property.

Check what else is happening nearby

Weather and incidents can add useful context around an outage. Awaremate keeps those layers close without implying that one event caused another unless the source states it.

Questions, answered.

Where does power-outage information come from?: It comes from the electricity network provider named in each supported result.
Are restoration times guaranteed?: No. They are provider estimates and may change as the event is investigated.
Can I report a power fault through Awaremate?: No. Contact the named electricity network provider through its official fault or outage channel.

See what’s happening around you in Awaremate.

Download the app, choose the map layers that matter to you and set optional alerts for locations you care about.